As a professional services firm, you would undoubtedly be well aware of the value of referrals in terms of attracting new business and retaining existing clients. Customers believe in referrals they…
Not long after being hired at Chick-fil-A, Katie met Angela, a hardworking mom who took Katie under her wing almost immediately. “She [showed] me how to do things like the register and serving the customers,” Katie remembers.
“[Angela’s] very bright, very fun, energetic, [and] she’s very sweet,” Katie says. “And she’s not afraid to correct you but in a way that it’s easier for you to take it.”
But it wasn’t until the holidays that Katie realized she and Angela were connected in an even stronger way.
Most of us have probably heard of the “smugglers” who are taking money from people who are seeking to become refugees in more friendly countries than where they live. You don’t usually hear of the…